SIGNUP CONFIRMATION COPY WORKSHEET Companion to: Plan a signup confirmation page that matches what happened Purpose: Specify what a visitor may be told after one signup action, the evidence that permits each message, and the next action the visitor can actually take. This is a planning resource. It does not save requests, deliver files or messages, reserve appointments, create a page, or grant ClickFunnels AI access. All Lantern Studio details below are fictional. No checks have been run. Do not put real customer information or private access links in a shared copy. A. DEFINE THE JOURNEY Offer / resource: Exact signup action (guide request, list subscription, event registration, etc.): What the visitor was promised before submission: Destination that must confirm the result: Evidence the page can use for this specific attempt: What the page cannot establish: Business owner who will settle missing commitments: Implementation owner who will verify the result conditions: Page version / permitted environment for a later check: B. WORKED EXAMPLE — LANTERN STUDIO Fictional offer: A room-measuring guide containing a blank sheet and worked example. Intended process: Accept a guide signup, then provide the file on the result page. Email: Optional separate route, not a condition for saying the signup completed. Booking: Not offered in this example. Actual implementation / observed outcomes: NOT BUILT OR TESTED by this worksheet. L01 — Still processing Condition: The attempt remains in progress; final outcome not established. Headline: Checking your signup Visitor action: Wait for the result while progress information remains available. Forbidden inference: Signup accepted or guide delivered. Open dependency: Define the supported timeout and recovery behavior. L02 — Accepted and file available Condition: Intended destination accepted the signup; correct file access is available. Headline: Your guide signup is complete Body: Open the room-measuring guide below. It includes a blank room sheet and a worked example. Planned link label: Open the room-measuring guide Help: Provide a verified support link for trouble opening the file. Forbidden inference: Email delivered, guide read, or appointment reserved. Open dependencies: Actual visitor-accessible file and real support destination. L03 — Accepted but file unavailable Condition: Signup accepted; file access failed. Headline: Your signup is complete, but the guide is unavailable Visitor action: Follow the supported recovery or support route. Forbidden inference: Lost signup, successful download, or known delivery time. Open dependencies: Resolve that route and any supported recovery commitment. L04 — Rejected before saving Condition: Authoritative rejection before save; this is not merely a timeout. Headline: Your signup was not completed Visitor action: Explain the relevant correction and how to submit again. Forbidden inference: A missing response means definite rejection. Open dependency: Exact input/error/retry behavior for the actual implementation. L05 — Outcome unknown Condition: The system cannot establish whether the attempt completed. Headline: We could not confirm your signup Visitor action: Explain the supported status-check or contact route before retrying. Forbidden inference: Definite failure, definite success, or a safe automatic retry. Open dependency: A working status lookup or alternative recovery process. C. BLANK MESSAGE RECORD — COPY FOR EACH STATE State ID: What is known about this attempt: Required evidence before this message is allowed: What remains unknown: Headline: Body: Primary action label: Actual destination or behavior (UNRESOLVED until supplied): Timing statement and basis, if any: Help route: Statements this state must not imply: Dynamic inline update or new page/context: Owner / unresolved dependency / next action: D. RETURN AND ACCESSIBILITY PLAN Direct visit with no identifiable result should show: Refresh after a confirmed result should show: Old bookmark with unavailable result should show: Old confirmed signup with newly unavailable file should show: Necessary information to display (omit unnecessary personal detail): Page title and main heading: Text equivalent of the visual status: How an inline status is surfaced to assistive technology without taking focus: Keyboard path to next action and help: How narrow-screen presentation will keep result and next step understandable: Actual verification evidence: NOT RUN / BLOCKED / OBSERVED, with date and scope: E. COPY REVIEW [ ] Each claim has a specific result condition. [ ] Unknown result differs from definite rejection. [ ] Receipt, file access, sending, arrival and booking are separate. [ ] No decorative reference, invented help address or unsupported deadline. [ ] Link labels have real destinations before publication. [ ] Direct arrival cannot manufacture a successful signup. [ ] Inline status and a new page load are treated as different accessibility cases. [ ] Intended checks remain separate from observed results. SOURCE NOTES GOV.UK confirmation-page pattern (design principles and return visits): https://design-system.service.gov.uk/patterns/confirmation-pages/ W3C status-message explanation (inline updates without context change): https://www.w3.org/WAI/WCAG22/Understanding/status-messages.html For a CFAI project, use the agent guide's actual workflow/access requirements: https://www.clickfunnels.ai/agents A completed worksheet is a brief, not a built or publicly verified journey.